Shipping Policy

Shipping Policy

  • Whatever products you've ordered from us, you'll enjoy a fantastic delivery service to suit your budget and busy schedule.

  • How Will My Order Be Sent Out?

  • Courier Delivery (Small Delivery, Medium Delivery,Large Delivery)

    • For parcel deliveries, we will use a courier service.
    • The standard parcel service time scale is an estimated 2-7 working days.
    • Each item will be carefully packaged and distributed to our courier after being dispatched from our warehouse.
  • Pallet Delivery

    • A pallet service is required on larger items.
    • The standard pallet service time scale is an estimated 2-7 working days.
    • When your order is processed and given to our courier, you will be contacted to arrange a suitable delivery date.
    • Our standard pallet service offers delivery to the kerbside, couriers will not be able to move pallets or goods inside the property.
  • What Size Delivery Can I Expect?

    Small Delivery      Medium Delivery   Large Delivery       Pallet Delivery
                       Rondo Wall Hung Basin     Kent Single Ended Bath
  • How Much Does Delivery Cost? (UK Mainland)

  •        Small Parcel  Delivery    £4.99
  •        Medium Parcel Delivery £7.99
  •        Large Parcel Delivery     Free
  •        Pallet   Delivery               Free
  • You can collect your order from our Dudley Warehouse. At checkout select 'Collect From Warehouse'. We will notify you when your order is ready for collection.

  •  Collection Adress : Unit 17- Angel St Dudley DY1 1TA

     

    • Remote Delivery

      If your happen to reside in an area that is considered to be 'remote' by our couriers, you may incure additional delivery charges.

      Remote Areas:
      Channel Islands
      Isle of Man
      Scilly Isles
      Isle of Wight
      Highlands
      Northern Ireland
      Grampian
      Scotland Offshore.

      If you are unsure if you live in a remote area or not, please contact our customer services team on 07384593498

    • Do You Ship Internationally?

      We are happy to announce our international delivery service for our overseas customers.International orders to countries we ship to will have an option allowing you to request a quote. The quote will be made available to you within 24 hours. Our trade team will contact you to discuss this.

      If you do not see your location or country listed in the checkout process, we may still be able to ship to you.

    • Further Information Free Standard Delivery on all orders over £499.99 to UK mainland delivery addresses (Note: some exclusions apply; Please enter your delivery postcode into the 'Calculate Delivery' form during the checkout process for more information). 

      All delivery charges are inclusive of VAT. The total delivery charge will be displayed prior to confirming your order based on your postcode and size of order. 

      All Items are available to be collected from the store, though please be aware items cannot normally be collected on the same day as ordering. 

      Please Note : Over the Christmas and New Year period our delivery schedule will be impacted by the following none delivery days.

      Christmas Eve, Christmas Day, Boxing Day, New Year's Eve, New Year's Day.

      Please take this into account when placing your order, thank you.

       If you any enquires please , contact us ; info@rubeza.com   

       

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