Shipping Policy

Shipping Policy

  • Whatever products you've ordered from us, you'll enjoy a fantastic delivery service to suit your budget and busy schedule.

 

  • How Will My Order Be Sent Out?

  • Courier Delivery (Small Delivery, Medium Delivery,Large Delivery)

    • For parcel deliveries, we will use a courier service.
    • The standard parcel service time scale is an estimated 2-5 working days.
    • Each item will be carefully packaged and distributed to our courier after being dispatched from our warehouse.

 

  • 2 Man Delivery

    • £49.99 Charge - 2 Man Delivery
    • The standard delivery service time scale is an estimated 10-20 working days from purchasing your item.
    • One of our colleagues will be in contact with you to schedule a delivery date that suits you.
    • The delivery team will be delivering between the times of 8:00am - 18:00pm. We can not give delivery times for you delivery so we advise that someone is in the property to receive the product.
    • If our delivery team come to deliver you product and no one is at the property you will be charged a £100 fee to cover the costs of the delivery.
    • We would like from our customers 48 hours notice if you can not receive the item or you would not want it to be delivered on that curtain date. This is so that we can manage the deliveries promptly for our customers. 
  • What Size Delivery Can I Expect?

    Small Delivery      Medium Delivery   Large Delivery         2 Man Delivery
                       Rondo Wall Hung Basin           Kent Single Ended Bath
  • How Much Does Delivery Cost? (UK Mainland)

  •        Small Parcel  Delivery    Free
  •        Medium Parcel Delivery Free
  •        Large Parcel Delivery     Free
  •        2 Man  Delivery               £49.99

     

     

    • Remote Delivery

      If your happen to reside in an area that is considered to be 'remote' by our couriers, you may incure additional delivery charges.

      Remote Areas:
      Channel Islands
      Isle of Man
      Scilly Isles
      Isle of Wight
      Highlands
      Northern Ireland
      Grampian
      Scotland Offshore.
    • If you are unsure if you live in a remote area or not, please contact our customer services team on info@rubeza.com

     

    • Do You Ship Internationally?

      We are happy to announce our international delivery service for our overseas customers.International orders to countries we ship to will have an option allowing you to request a quote. The quote will be made available to you within 24 hours. Our trade team will contact you to discuss this.

      If you do not see your location or country listed in the checkout process, we may still be able to ship to you.

    • All delivery charges are inclusive of VAT. The total delivery charge will be displayed prior to confirming your order based size of order. 

      All Items are available to be collected from the store, though please be aware items cannot normally be collected on the same day as ordering. 

      Please Note : Over the Christmas and New Year period our delivery schedule will be impacted by the following none delivery days.

      Christmas Eve, Christmas Day, Boxing Day, New Year's Eve, New Year's Day.

      Please take this into account when placing your order, thank you.

       If you any enquires please , contact us ; info@rubeza.com

       

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