Placing Order FAQ

Does my product come with a guarantee?

Sofas come with the 10 years frame warranty,
Sideboards, kitchen islands and vanity units come with the 10 years cabinet warranty.

I need my product in a hurry, can you help?

We can help you via Express or Next Day Delivery option. You can find detailed information on product pages or feel free to contact us.

Will you remove my old product?

Yes, If you choose to buy the Used Product Take Back from the suggested service at the basket stage, our colleagues will take back your used product. Learn more.

What will I do with the empty boxes of the product after delivery?

At Rubeza, we have the service of picking up empty boxes after delivery your product. You can visit the product's boxes removal page. Learn more.

Do you supply fabric samples?

Yes. You can choose from among 200 fabric samples. On website search bar, you can search sample keyword for fabric samples.

Can I place an order over the phone?

We're unable to process an order over the phone. If you're experiencing any difficulties ordering from our website, feel free to Contact Us.

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